[vc_row][vc_column][vc_column_text]Cancellation and Refund Policy<\/p>\n
14 (FOURTEEN) business days after the delivery is received for the orders you place on our website.
\nYou have the right to request an exchange or refund.
\nWhen you request a return, you can submit your return request from the badenatural.com address section of my orders.
\nYou can specify it and send it with your invoice as a counter payment.
\nShipments with counter payment are accepted through Shipping Courrier. Send your return to the courier company
\nwhile delivering Osen \u0130\u00c7 ve D\u0131\u015f Tic. Ltd. Lti. You must specify our current title.
\nReturn of unpacked\/opened products, tried and broken products Distance Sales
\nInadmissible under the contract.<\/p>\n
Returns:
\nAdres: Osmangazi Mah. 597\/3 sk. No:12,
\nBayrakl\u0131\/\u0130zmir
\nTEL:0850 441 67 38<\/p>\n
CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN TERMS
\nGENERAL:
\n1. If you place an order electronically through the website you are using,
\nYou are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
\n2. Consumer Protection No. 6502 regarding the sale and delivery of the product they have purchased.
\nWith the provisions of the Law on the Law and the Regulation on Distance Contracts (OG:27.11.2014\/29188)
\nsubject to other applicable laws.
\n3. The shipping charges, which are the product shipping costs, will be paid by the buyers.
\n4. Each product purchased, provided that it does not exceed the legal period of 30 days, as indicated by the buyer.
\nIt is delivered to the person and\/or organization at the address. If the product is not delivered within this period, Buyers
\nmay terminate the contract.
\n5. The purchased product is complete and in accordance with the qualifications specified in the order, and a warranty certificate, if any,
\nmust be delivered with documents such as the user manual.<\/p>\n
6. If it becomes impossible to sell the purchased product, the seller
\nhas to notify the buyer of this situation in writing within 3 days from the date of learning. 14 days
\nThe total price must be returned to the Buyer.
\nIF THE PURCHASED PRODUCT IS NOT PAYABLE:
\n7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller’s product
\nthe delivery obligation expires.
\nSHOPPING MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:
\n8. After the product is delivered, the credit card that the buyer paid
\nIf it is determined that it has been used unfairly and the price of the product sold, the relevant bank or financial institution
\nIf it is not paid by the Seller to the Seller, the Buyer shall pay the contracted product within 3 days of the shipping cost.
\nIt must be returned to the SELLER as belonging to the SELLER.
\nIF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS:
\n9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time,
\nsituation is notified to the Buyer. The buyer may cancel the order, replace the product with a similar product or prevent it.
\nmay request that the delivery be delayed until it disappears. If the buyer cancels the order; to pay
\nIf she\/he has done it with cash, this fee will be paid to her in cash within 14 days from the date of cancellation. Buyer,
\nIf the payment is made by credit card and cancels, within 14 days from this cancellation, the product
\nthe cost is returned to the bank, but the bank transfers it to the buyer’s account within 2-3 weeks
\npossible.
\nBUYER’S OBLIGATION TO CHECK THE PRODUCT:
\n10. The buyer will inspect the contracted goods\/services before receiving them; bruised, broken,
\nthe packaging is torn, etc. damaged and defective goods \/ services will not be received from the cargo company. Delivery
\nThe goods\/services received shall be deemed to be undamaged and intact. BUYER , After delivery
\ngoods\/services must be carefully protected. Goods\/services if the right of withdrawal is used
\nshould not be used. Invoice must be returned along with the product.
\n12. CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER’S RIGHT OF WITHDRAWAL:
\nCOMPANY: OSEN IC VE DIS TIC. SAN. LTD. \u015eT\u0130.
\nNAME\/TITLE:Cosmate \u2013 Osen \u0130\u00c7 ve D\u0131\u015f Tic. San. Ltd. \u015eti.
\nADDRESS: Osmangazi Mah. 597\/3 sk. No:12,
\nBayrakl\u0131\/\u0130zmir
\nEMAIL:info@cosmate.com.tr
\nTEL:0850 441 67 38<\/p>\n
DURATION OF THE RIGHT OF WITHDRAWAL:
\n13. If the buyer has purchased a service, this 14-day period will be from the date of signing the contract.
\nstarts from. Before the expiry of the right of withdrawal, the performance of the service with the consent of the consumer
\nThe right of withdrawal cannot be exercised in the service contracts that have been started.
\n14. The costs arising from the use of the right of withdrawal belong to the SELLER.
\n15. In order to exercise the right of withdrawal, within 14 (fourteen) days, the SELLER must be registered.
\nwritten notice by post, fax or e-mail and the product is regulated in this contract;<\/p>\n
Products for which the Right of Withdrawal cannot be exercised; It must not have been used in accordance with its terms.
\nUSE OF THE RIGHT OF WITHDRAWAL:
\n16. 3. Invoice of the product delivered to the person or the BUYER (Invoice of the product to be returned)
\nIf it is corporate, it must be sent with the return invoice issued by the institution when returning it.
\nrequired. Order returns, invoices of which are issued on behalf of institutions, where RETURN INVOICE is not issued
\notherwise it will not be completed.)
\n17. Return form, together with the box, packaging and standard accessories of the products to be returned.
\nIt must be delivered complete and undamaged.
\nRETURN TERMS:
\n18. The SELLER, within 10 days at the latest, from the receipt of the withdrawal notice.
\nto return the total price and the documents that put the BUYER under debt to the BUYER, and a 20-day period
\nresponsible for returning the goods.
\n19. If there is a decrease in the value of the goods due to the fault of the BUYER or the return
\nif it becomes impossible, the BUYER is obliged to compensate the damages of the SELLER at the rate of her fault. However
\noccurred due to the proper use of the goods or products within the period of the right of withdrawal.
\nThe BUYER is not responsible for any changes or deterioration.
\n20. Due to the use of the right of withdrawal, the campaign limit set by the SELLER
\nIf the amount is below the discount amount, the discount amount used within the scope of the campaign will be cancelled.
\nis done.
\nPRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:
\n21. Prepared and sent back to the BUYER’s request or clearly personal needs.
\nunsuitable underwear bottoms, swimwear and bikini bottoms, make-up materials, disposable
\nreusable products that are in danger of perishable or that have a possible expiration date.
\nThe goods are returned if the package is opened by the BUYER after they are delivered to the BUYER.
\nProducts that are not suitable in terms of health and hygiene to be delivered,
\nProducts that are mixed with products and cannot be separated due to their nature, Subscription agreement
\nGoods related to periodicals such as newspapers and magazines, electronic<\/p>\n
services performed instantly in the environment or intangible goods delivered instantly to the consumer, and
\naudio or video recordings, books, digital content, software programs, data recording and
\ndata storage devices, computer consumables, packaging opened by the BUYER
\nIf there is a refund, it is not possible in accordance with the Regulation. In addition, the right of withdrawal expires.
\nThe right of withdrawal regarding the services started with the approval of the consumer before the expiry
\nIt is not possible to use it in accordance with the Regulation.
\n22. Cosmetics and personal care products, underwear products, swimwear, bikinis, books, copyable software
\nand programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.)
\nunopened, untested, undamaged and unused
\nthey must be.
\nSTATUS OF DEFAULT AND LEGAL CONSEQUENCES
\n23. If the BUYER is in default in the case of making the payment with a credit card, the card
\nthe owner will pay interest within the framework of the credit card agreement with the bank and
\naccepts, declares and undertakes that it will be liable to In this case, the relevant bank will take legal action.
\ncan apply; may request the costs and attorney’s fees to arise from the BUYER and in any case
\nIn case the BUYER defaults due to its debt, the BUYER shall be liable for the delayed performance of the debt.
\nIt accepts that the SELLER will pay for the loss and damage suffered.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row][vc_column][vc_column_text]Cancellation and Refund Policy 14 (FOURTEEN) business days after the delivery is received for the orders you place on our website. You have the right to request an exchange or refund. When you request a return, you can submit your return request from the badenatural.com address section of my orders. You can specify it and send it with your invoice as a counter payment. Shipments with counter payment are accepted through Shipping Courrier. Send your return to the courier company while delivering Osen \u0130\u00c7 ve D\u0131\u015f Tic. Ltd. Lti. You must specify our current title. Return of unpacked\/opened products, tried and broken products Distance Sales Inadmissible under the contract. Returns: Adres: Osmangazi Mah. 597\/3 sk. No:12, Bayrakl\u0131\/\u0130zmir TEL:0850 441 67 38 CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN TERMS GENERAL: 1. If you place an order electronically through the website you are using, You are deemed to have accepted the preliminary information form and the distance sales contract presented to you. 2. Consumer Protection No. 6502 regarding the sale and delivery of the product they have purchased. With the provisions of the Law on the Law and the Regulation on Distance Contracts (OG:27.11.2014\/29188) subject to other applicable laws. 3. The… Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/cosmate.com.tr\/en\/wp-json\/wp\/v2\/pages\/10255"}],"collection":[{"href":"https:\/\/cosmate.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cosmate.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cosmate.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cosmate.com.tr\/en\/wp-json\/wp\/v2\/comments?post=10255"}],"version-history":[{"count":0,"href":"https:\/\/cosmate.com.tr\/en\/wp-json\/wp\/v2\/pages\/10255\/revisions"}],"wp:attachment":[{"href":"https:\/\/cosmate.com.tr\/en\/wp-json\/wp\/v2\/media?parent=10255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}